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Refill Reminders and Text Alerts

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Text Alerts and Pharmacy Emails



Setting up your text alerts and pharmacy emails

Sign up for text messaging to receive real-time text alerts about your prescriptions. These may include important prescription status alerts such as when prescriptions are ready for pick up, alerts regarding issues with a prescription (i.e. insurance, inventory, etc.), reminders when it's time to refill and more.

Sign up for refill reminder emails to receive emails when it's time to refill your prescriptions. Sign up for New Prescription Information emails to receive emails about any new medication you are taking.

To sign up online, you'll need to Add Prescription Management to your CVS.com account. Then sign in and go to the pharmacy home page or my account page and click on the Add/Update button for either Text Alerts, Refill Reminders or New Prescription Information. Or, if you prefer, speak with any pharmacy team member at your local CVS Pharmacy®.

Discontinuing text alerts and pharmacy emails

You can manage your preferences to receive pharmacy emails by signing in and going to the pharmacy home page. From there, go to Pharmacy Settings then Messaging & Alerts and click or tap Pharmacy Text Alerts to change your settings or stop these services.

You can manage your preferences for automated pharmacy reminders and text alerts through a number of convenient options:)

  • Call. Toll-free 1-800-SHOP CVS and either speak to an agent or use the automated voice menu to opt out of automated text messages. If you speak with an agent, you also have the flexibility to opt out of prescription refill reminders while continuing to receive a timely message when your prescription is ready for pickup.
  • Text. Opt out of future text alerts any time by texting STOP to CVSTXT (287898). You can choose to continue receiving prescription ready reminders if you text READY after texting STOP.
  • Pharmacy Team. Just talk to your local pharmacy team. They can call an internal number to opt you out.
  • CVS.com® account. Opt out of prescription refill alerts by signing into your CVS.com account and changing your pharmacy settings.
  • Email. Send an email to do_not_call@cvscaremark.com with the phone number you wish to opt out.


If you no longer wish to receive text alerts or pharmacy emails, sign in and go to the pharmacy home page of my account page. From there, click on Update Text Alerts, Refill Reminders or New Prescription Information to change your settings or stop these services.

Text alerts FAQs

Read frequently asked questions regarding text alerts.

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