Was not given any test to verify initial diagnosis from minute clinic. Went to UC since symptoms were not getting better. Turns out initial diagnosis was wrong.

The nurse practitioner was beyond awful: she was argumentative, did not listen to my concerns and, after having to endure all of that, I returned later on after gathering all the numerous documents she said I needed in order to get the needed prescription, only for her to tell me: "I was told you cannot get this prescription even though you are not using your insurance. You could lose your insurance if you proceed." She should have called with that information to let me know. Hours were wasted, to no avail. Horrible!

1. I was hoping to find out what caused my issue. That didn't happen. 2. I was told that me paying cash instead of using my insurance would likely result in a lower cost to me overall. I disagree. I'm glad the medical person did comply with my request in the end, to submit the bill to my insurance. 3. I had to submit my credit card and health insurance card to your website before I could even make an appointment. I did that. I followed all instructions. When I arrived there, I had to give all that same info again to the NP. I can only assume that someone above has decided that they don't want to risk making an appointment for someone that can't pay, otherwise what is the point of having to give the info twice? So either your business model or your system seems to be messed up. I was hopeful this would work out, but I cannot say it was very successful. The nurse practitioner was very pleasant, so that was about the only plus.

The assistant that administered my routine blood pressure, pulse ox, and temperature was not friendly lacking bedside manner. Once she was done she offered no results. So I asked if my numbers were good. She said yes. So I asked for the reading of my oxygen saturation. She then gave me the useful information just for the ox reading. Also she wasn't welcoming, as she didn't even introduce herself. On the other hand the physican was great and had great bedside manner and showed concern for me as the patient.

I felt the nurse practitioner was asking me what I wanted her to do/test and wanted to throw meds for everything. I mentioned sinus but never even looked in nose or touched face or neck. One of the prescriptions sent had issues and they couldn’t reach her to fill so I spent well over an hour on the phone trying to get responses. Then get to pharmacy and they tell me possible side effects of ruptures in leg so should avoid heavy lifting and excursion, and I had told her I was getting on an international flight this morning so of course there will be walking, pressure of three flts in a day, lifting luggage and lots of walking…SO I didn’t fill it and leaving the country without it. Then, the second prescription for cough the pharmacist said may cause dizziness which was one of my symptoms…so why would she prescribe this. Complete waste of time (hours for visit 2 pharmacies and multiple calls!!

The practitioner who helped us was professional, skilled and efficient.

NA

The staff are extremely friendly and understanding. Very thorough.

Nurse was very helpful and informative in caring for my cough.

Fast. Friendly. Helpful. Providerledgable. Close by. Able to make a same-day appointment.